Acceptable Use Policy

1. Scope

This service is intended for users who are at least 18 years old. This Acceptable Use Policy applies to all content generated, published, transmitted, or stored through Kokoro's AI-powered services, including:

• Text: AI-generated dialogue, conversations, code, articles
• User Inputs (Prompts): User-submitted descriptions and instructions for AI generation
• All other content forms supported by the platform

2. Content Standards & Prohibited Categories

Kokoro explicitly prohibits generating the following six categories of content:

• Pornography / NSFW content
• Violence / gore
• Hate speech
• Child safety violations (CSAM)
• Deepfakes / impersonation of real individuals
• Copyright or trademark infringement

2.1 Zero Tolerance — Immediate Action

The following content, once discovered, results in immediate action and may be reported to authorities:

• Child sexual exploitation material (CSAM) or any sexual content involving minors
• Terrorism, extremism, or mass violence promotion
• Instructions for weapons of mass destruction
• Content promoting genocide or ethnic hatred
• Non-consensual deepfake sexual content

2.2 General Prohibited Activities

• Generating or spreading misinformation or rumors
• Impersonating real individuals, brands, or organizations
• Infringing intellectual property, portrait rights, or privacy
• Presenting AI content as human-produced
• Bulk-generating spam or fraudulent content
• Jailbreak prompts designed to bypass safety mechanisms

3. Content Moderation System

Kokoro employs a multi-layer moderation system: automated filtering + human review + periodic audits.

3.1 Automated Moderation (Real-time)

All requests and generated content undergo real-time security scanning:

• Input Filtering: Keyword, semantic, and intent analysis on prompts
• Output Filtering: Real-time safety assessment on generated content
• Usage Pattern Analysis: Monitoring for abnormal API call behavior

Moderation tools used: MiniMax M2.7 built-in safety filters + custom keyword filtering system

3.2 Human Review

• Auto-flagged content enters human review queue
• User-reported content reviewed by Trust & Safety team
• Moderators complete content safety training and sign NDAs

3.3 Content Severity Levels

4. Response & Processing Timelines

Processing flow: Report received (auto-confirm) → Initial classification (L1-L4) → Content review (auto + human) → Decision → Action → Notification

5. Reporting Mechanism

Report violations when you encounter:

• Content violating content standards
• Child safety, terrorism, or other serious violations
• AI impersonation or rights infringement

5.1 Reporting Principles

• Confidentiality: Reporter identity strictly protected
• Neutrality: All reports undergo independent, objective review
• Anti-Abuse: Malicious or false reports are recorded and acted upon

6. Enforcement Actions

Violations may result in:

7. Appeals Mechanism

If you disagree with an enforcement action, submit an appeal within 15 days of receiving notice:

• Appeal Email: appeal@kokoro.ai
• Processing Time: Within 10 business days
• Review Method: Independent moderator not involved in the original decision reviews the case

8. Policy Updates

We may update this policy to reflect service or legal requirement changes. Material changes will be communicated at least 15 days in advance. Continued use of Kokoro constitutes acceptance of updated policy.

9. Contact Us

For questions about this policy, please contact us: